Shipping policy

Thank you for shopping at CERPH This Shipping Policy explains how we deliver your orders within Egypt.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer the following shipping options within Egypt:

🚚 Standard Shipping

  • Delivery time: 2–5 business days

  • Delivery by: Local courier partners

3. Shipping Costs

Shipping fees are calculated based on:

  • Delivery location

  • Order weight and size

  • Shipping method selected

You will see the final shipping cost at checkout.

Free Shipping:
Enjoy free standard shipping on orders over EGP 5000 LE.

4. Delivery Terms

  • Someone must be available to receive your order at the delivery address.

  • If no one is available, the courier may:


    • Attempt redelivery

    • Contact you for instructions

     

If the courier is unable to deliver after multiple attempts, your order may be returned to us.

5. Shipping Restrictions

We currently only ship within Egypt.

International shipping is not available (unless otherwise noted).

6. Lost or Delayed Orders

If your order does not arrive within the expected time frame, please contact us at:

Cerphsh@outlook.com

We will work with the courier to locate your package.

7. Incorrect Address

Please ensure your shipping address is correct at checkout.
If you enter the wrong address and the shipment cannot be delivered, additional fees for re-delivery may apply.

8. Contact Us

For questions or help with your shipment:

Cerphsh@outlook.com